Comebck Pakistan — Cohort 1 · Product Challenge
- Shehroz Ali
- Khadija Malik
- Muhammad Abdullah
- Zohaib Malik
GitHub usernames:
Our squad picked Idea 5 — The Always-On Front Desk (Voice/WhatsApp Agent) from the Cohort 1 Product Challenge. Below are our ideation-stage validation answers, reproduced exactly as we submitted them.
The owner-doctor of a small, single-branch dental or general physician clinic in Rawalpindi/Islamabad (1–2 doctors, no dedicated receptionist or just one overworked front-desk person) who handles patient calls themselves between appointments.
While the doctor is with a patient, the clinic phone rings with someone wanting to book an appointment, ask if a specific treatment is available, or confirm clinic hours — nobody picks up, so the caller either hangs up and tries a competing clinic nearby, or leaves a voicemail that doesn't get returned until evening when the patient has already booked elsewhere. Today the doctor's only workaround is interrupting the current patient to answer the phone, which delays everyone in the waiting room and still doesn't get the new booking written down properly, so slots get double-booked or forgotten. This is painful enough to switch because a missed call isn't just an inconvenience — it's a lost patient and lost revenue the doctor can point to directly, multiplied across every busy clinic day.
A voice agent that answers every inbound call to the clinic's number 24/7, answers basic FAQs (services offered, doctor's availability, clinic hours, general pricing), and books the appointment directly into a shared calendar
3 clinics use the agent to handle real incoming calls for at least one week each, and between them at least 10 real appointments get booked through the agent that the doctor/owner confirms would otherwise have been missed or mishandled.
We don't have a warm contact inside a clinic yet, no relative who's a doctor, no friend at a front desk — so reaching 10 clinics this week means real cold outreach, not a shortcut. Clinics are dense and walkable in our city, so getting in front of 10 this week is realistic, but we're treating it as unproven until we actually go knock on doors. Our edge as a squad is that one of us has already built and shipped working inbound voice receptionists for paying clients — Retell/VAPI agents wired to real calendars via GoHighLevel and n8n, including a plumbing/HVAC receptionist already in production — so we're not starting the technical build from zero, even though the rest of the team is newer to this stack and will be learning it hands-on as we go. We picked this idea because the build risk is the one risk we can already manage; the real unknown, and the thing this sprint is actually designed to test, is whether a clinic will trust a stranger's AI with real patient calls. We'd rather spend 8 weeks as a team finding that out with real cold outreach than building something polished that nobody asked for.
Follow these steps to get this repo on your machine and start contributing code.
- Install Git
- A GitHub account added to the Comebck-Pakistan organization
- (Recommended) VS Code and/or the GitHub CLI
git clone https://github.com/Comebck-Pakistan/cohort-1-squad-mehran.git
cd cohort-1-squad-mehranNever commit straight to main. Create a branch for each feature or fix:
git checkout -b your-name/short-descriptiongit add .
git commit -m "Briefly describe what you changed"git push -u origin your-name/short-description- Open the repo on GitHub and click "Compare & pull request".
- Describe your change, request a review from a squadmate, and merge once approved.
Before starting new work, pull the latest main:
git checkout main
git pull origin mainEvery squad member must contribute commits. The challenge grades a real, honest commit history that shows everyone built. Build in the open, ship the proof. 🚀