Plugin installation failure on Grafana 12.1+ (works on 12.0)

[jjlee2011]

Hello,

I’m currently using the Akamai Insights Datasource Plugin on Grafana 12.0 without any issues.

However, when I upgrade Grafana to 12.3, the plugin installation fails.

Environment

• Grafana version: 12.3 (plugin works on 12.0)
• Plugin: Akamai Insights Datasource Plugin
• Installation method: EKS helm chart
  https://github.com/bitnami/charts/tree/grafana/10.1.1/bitnami/grafana

Error message
grafana logger=plugin.backgroundinstaller t=2025-12-09T23:34:54.958067403Z level=info msg="Installing plugin" pluginId="akamai-insights-datasource=https://github.com/akamai/akamai-insights-datasource/archive/refs/heads/master.zip" version=grafana logger=plugin.backgroundinstaller t=2025-12-09T23:34:55.124135877Z level=error msg="Failed to install plugins" error="failed to install plugin akama i-insights-datasource=https://github.com/akamai/akamai-insights-datasource/archive/refs/heads/master.zip@: 404: /plugins/akamai-insights-datasource=https:/g ithub.com/akamai/akamai-insights-datasource/archive/refs/heads/master.zip/versions does not exist (Grafana v12.3.0 linux-amd64)"
grafana Error: ✗ invalid service state: Failed, expected: Terminated, failure: invalid service state: Failed, expected: Running, failure: not healthy, 0 terminated, 1 failed: [starting module plugin.backgroundinstaller: invalid service state: Failed, expected: Running, failure: failed to install plugin akamai -insights-datasource=https://github.com/akamai/akamai-insights-datasource/archive/refs/heads/master.zip@: 404: /plugins/akamai-insights-datasource=https:/github.com/akamai/akamai-insights-datasource/archive/refs/heads/master.zip/versions does not exist (Grafana v12.3.0 linux-amd64)]

Could you please check if this plugin is compatible with Grafana 12.1+ (especially 12.3), or let me know if there are any additional steps required to install it on this version?

Thank you!